
Impact measurement is often seen as a reporting exercise, but when embedded properly into an organisation, it can become a powerful tool for strategy, culture and growth.
In this webinar, Assistance Dogs Australia (ADA) CEO Tim Taylor shared how they experienced this firsthand. By shifting their focus from outputs to outcomes, for example moving from “how many dogs placed” to “how many lives changed”, the organisation reshaped how it defines success, focusing on measurable improvements in independence, wellbeing and social inclusion for people with disability.
Developing a clear problem statement and theory of change helped anchor ADA’s strategy and align leadership around shared outcomes. Partnerships, including with Happy Paws Happy Hearts, have also helped multiply impact by supporting more people throughout the dog training journey.
By activating their impact measurement through a live Seer Data Dashboard, ADA is able to clearly demonstrate the real-world outcomes of their work – not just activity, but measurable change in people’s lives. This transparency has made it far easier to communicate a compelling vision to supporters, including their bold goal of helping 10,000 people in 10 years. As a result, donors can clearly see the impact their contributions would enable.
This shift in how ADA articulated and shared its impact played a direct role in securing a recent multi-six-figure donation, while the live Dashboard continues to make these outcomes visible and accessible to staff, board, funders and the wider community.
Watch the Webinar Recording.
Watch the Webinar Recording.
Take the Impact Culture Assessment: A new resource we have developed with Impact Culture Australia.
A structured assessment that explores how consistently impact is embedded across governance, strategy and day to day operations.
It considers whether impact shapes:
- Strategic and governance decisions
- Core systems, processes and financial management
- How people are recruited, supported and engaged
- How programs are designed, evaluated and improved.
Start with a short, free diagnostic. Progress to a deeper assessment that clarifies where impact is strong, where it is fragile, and what to strengthen first.
Take the Impact Culture Assessment: A new resource we have developed with Impact Culture Australia.

A structured assessment that explores how consistently impact is embedded across governance, strategy and day to day operations.
It considers whether impact shapes:
- Strategic and governance decisions
- Core systems, processes and financial management
- How people are recruited, supported and engaged
- How programs are designed, evaluated and improved.
Start with a short, free diagnostic. Progress to a deeper assessment that clarifies where impact is strong, where it is fragile, and what to strengthen first.
Access Assistance Dogs Australia’s Impact Report.
Assistance Dogs Australia is empowering connection, inclusion and independence for people with disability. Over the next 5 years ADA’s goal is to deepen their impact through dedication and focus on transformation plans.
Using Seer Data, ADA has brought this impact to life through a secure, interactive dashboard, combining outcomes data with narrative to create a clear, shared view of what’s working and where impact is being created.
Access Assistance Dogs Australia’s Impact Report.

Assistance Dogs Australia is empowering connection, inclusion and independence for people with disability. Over the next 5 years ADA’s goal is to deepen their impact through dedication and focus on transformation plans.
Using Seer Data, ADA has brought this impact to life through a secure, interactive dashboard, combining outcomes data with narrative to create a clear, shared view of what’s working and where impact is being created.
Register for a free joint consult with Seer Data & Social Outcomes.
Turn impact measurement into a catalyst for better decisions, stronger culture and greater reach.
- How to design and embed an impact measurement approach that supports real service innovation
- How to connect evidence, culture and systems so impact informs everyday decisions.

Collect and use data to tell your organisation’s impact story.
Seer Data connects, translates and governs data securely and transparently so people and organisations can turn insight into confident, accountable action.

Social Outcomes is one of Australia’s leading impact organisations
We work with organisations who are ready to increase their social impact through an evidence based approach that centres the needs of people experiencing disadvantage.
Register for a free joint consult with Seer Data & Social Outcomes.
Turn impact measurement into a catalyst for better decisions, stronger culture and greater reach.
- How to design and embed an impact measurement approach that supports real service innovation
- How to connect evidence, culture and systems so impact informs everyday decisions.
Collect and use data to tell your organisation’s impact story.
Seer Data connects, translates and governs data securely and transparently so people and organisations can turn insight into confident, accountable action.
Social Outcomes is one of Australia’s leading impact organisations
We work with organisations who are ready to increase their social impact through an evidence based approach that centres the needs of people experiencing disadvantage.